If you want Niagara from underground and from the sky, this package fits. It pairs Journey Behind the Falls (125 feet down into tunnels) with Skylon Tower’s observation deck, and adds a Nikola Tesla audio tour in the app. The main thing to weigh is the voucher system: great when it works fast, stressful when instructions are unclear.

I like how much you actually get without needing a live guide. You can move at your own pace through tunnels and viewing areas, and the whole thing is designed to run as a smooth self-guided combo across two major Niagara stops. One possible drawback: in colder months, visibility behind the falls can be limited (windows may freeze), and some people found the Tesla audio concept didn’t match what they expected.

Key Points You’ll Care About

• Two big icons, one ticket bundle: Journey Behind the Falls + Skylon Tower observation deck
• You choose your pace: it’s not a guided walk with narration from staff
• E-vouchers via VoxCity: you’ll exchange vouchers at the attractions, not scan-and-go
• Tesla audio is phone-based: self-guided audio in a mobile app, not a live power-plant visit
• Timed entry can matter: Journey Behind the Falls uses time slots once you redeem
• Group size capped: maximum of 100 travelers, so it should feel manageable

What This Package Really Is: Underground Niagara Meets Sky Views

This experience is basically a one-day shortcut to two of the most popular Niagara attractions—without booking them separately. For $38.16 per person, you’re buying entry into the underground viewing tunnels at Journey Behind the Falls, plus Skylon Tower’s observation deck. You’ll also get a rain poncho for Journey Behind the Falls and a mobile app that includes Nikola Tesla audio.

The value here isn’t the “guided tour” vibe. It’s the convenience of having multiple activities bundled together and scheduled around common opening hours. If you’d rather spend energy looking at the water than waiting in ticket lines, that’s the sweet spot.

The tradeoff is that this is run through e-vouchers from VoxCity, not direct tickets you walk up with. That means your day depends on how clearly you can redeem vouchers at the right desk and in the right order.

Stop 1: Table Rock Welcome Centre and the Time-Slot Moment

You start at Skylon Tower, but your first true redemption is at the Table Rock Welcome Centre (6650 Niagara River Pkwy). Your VoxCity voucher gets exchanged by staff at the Table Rock building for entry to Journey Behind the Falls.

Two things make this stop important:

1. It sets your Journey Behind the Falls entry time. Journey Behind the Falls uses timed entry once you redeem, so plan your schedule around the slot you’re given.
2. This is where most confusion tends to happen. Some visitors found the voucher instructions made them think they’d be met at Skylon by a staff member for the Journey Behind the Falls part, when in reality the exchange happens at Table Rock.

In other words, don’t overthink it on day-of. Treat Table Rock as your official “start” for the underground portion, even if Skylon is your meeting point.

Journey Behind The Falls: 125-Foot Descent, Tunnel Views, and a Reality Check

Journey Behind the Falls is the heart of this package. You descend 125 feet and explore tunnels that have been part of Niagara’s infrastructure for about 130 years. As you walk through the caves to the observation deck, you can feel Horseshoe Falls vibrating before you even see it.

This is the attraction that gives Niagara a different personality. On the standard promenade, you mostly watch the falls from the edges. Down in the tunnels, you’re close to the water’s force, hearing it and feeling it. For a lot of people, that shift is the reason the ticket is worth it.

What you can expect inside

• A walk through underground tunnels with an observation deck at the end
• A sense of sound and vibration that you don’t get from the usual railings
• A controlled experience compared with boat-based options (no mist-attack unless conditions make it happen)

The winter visibility factor

If you’re going in colder months, consider one practical issue: the observation windows can be affected by freezing. In some winter experiences, people reported the viewing areas were hard to see through because windows were frozen. It doesn’t mean the attraction is closed, but it can reduce the payoff of paying for the behind-the-falls view.

The poncho detail

A rain poncho is included for Journey Behind the Falls. Even if you think you’ll stay mostly dry, bring it anyway. Niagara weather has a way of changing its mind.

Stop 2: Getting From Falls Tunnels to Skylon Without Losing Time

This is where I’d be a little strategic. The package lists Skylon Tower as the meeting point (5200 Robinson St), but the Journey Behind the Falls redemption happens at Table Rock. That means your day has a “two-location rhythm” whether you like it or not.

A smooth way to think about it:

• Keep your phone ready and fully charged.
• Know the jump between Table Rock and Skylon is short, but you still don’t want to rush.
• Time your walk so you’re not sprinting between vouchers and closing windows.

You’ll also see that Journey Behind the Falls is open daily until 9pm–7pm (with stated season hours running 10am–5pm for the activity window). Skylon is open later, 9am–11pm, which makes it easier to catch the tower even if your Falls slot runs late.

Stop 3: Skylon Tower Observation Deck and Photo-Worthy Niagara Views

After the underground experience, you switch gears from water-force to panorama. At Skylon Tower, you exchange your VoxCity voucher at the Skylon Tower entrance desk for entry to the observation deck.

Why this stop is popular is simple: it gives you the falls in a way your feet can’t. From above, you can spot the shape of Horseshoe Falls and the layout of the surrounding region—useful if this is your first time seeing Niagara Falls from both sides.

A practical tip about check-in

Several visitors ran into friction with voucher scanning and QR codes. The pattern that shows up is that you may need the correct QR code for each part of the ticket bundle. If a barcode doesn’t scan right away, ask staff to point you to the right one, then move on fast. Don’t get stuck trying the same step repeatedly.

Once you’re in, the payoff is straightforward: high-level views, good angles for photos, and plenty of time to wander at your own pace.

Nikola Tesla Audio Tour: A Bonus That’s Easy to Misread

The Nikola Tesla component is delivered through a sightseeing mobile app from VoxCity. It’s audio commentary available in multiple languages (English, Spanish, French, German, Italian), and you download it to your phone via a QR code on your voucher before you travel.

Here’s the key: this is a self-guided audio tour. It’s not described as a live, staff-led visit, and it’s not set up as a guided entry to a specific Tesla facility in the way many power-plant tours are.

Why this matters for your expectations

Some people expected the Tesla audio tour to lead them to see the Niagara-area power plant next to the falls. Instead, they found it was mainly a phone-based listening experience. That mismatch didn’t ruin the falls and tower parts, but it did change the perceived value of the Tesla add-on.

So if you’re booking for Tesla specifically, approach it like this: you’re buying audio storytelling, not an escorted attraction.

Price and Logistics: When $38.16 Is a Deal (and When It Isn’t)

At $38.16 per person, the package can look like a smart buy—especially when you compare it to the total cost of two separate attractions. You also get a poncho and the Tesla audio.

But the value hinges on friction:

• If you can redeem vouchers quickly, you save time and mental energy.
• If your voucher instructions are confusing or your QR code won’t scan the first time, you can lose an hour feeling stuck at the wrong desk.

A few visitors also felt the bundle didn’t beat the price of buying tickets directly at the attractions. That’s not guaranteed, but it’s enough that I’d do a quick price check before you commit—especially if you’re traveling in a group where time lost becomes expensive.

The biggest “logistics risk” is communication

Common pain points showed up around:

• Where to meet versus where to redeem
• Which location needs the voucher exchange (Skylon entrance desk vs Table Rock Welcome Centre)
• How long it takes to get support via the app/WhatsApp when something doesn’t load

If you hate tech during vacation days, plan for that now.

Timing, Weather, and What to Pack for Niagara-Style Weather

This is an easy package to fit into a half-day to full-day plan because you’re dealing with major attractions with long opening hours (Skylon runs very late).

Best timing idea

I’d avoid planning a rushed day where your Journey Behind the Falls time slot is your only fixed anchor. Instead:

• Give yourself slack before the Falls entry
• Treat Skylon as your flexible win, since it stays open until late

What to pack (simple stuff that actually helps)

• A phone with battery (you’ll rely on a QR code and the audio download)
• Layers (Niagara breezes can cut through)
• The included poncho, plus a backup plastic bag for wet clothes
• If you’re sensitive to crowds: go earlier or later rather than during peak noon waves

Who This Fits Best (And Who Should Skip It)

This package is a good fit if you want:

• Two major Niagara attractions without building a complicated day plan
• A self-paced experience rather than a lecture-style guided tour
• A sky view to complement the underground falls

It’s less ideal if:

• You mainly want a fully guided experience with a live staff member handling everything
• You’re counting on the Tesla audio tour to function like an attraction visit to a specific power site
• You’re visiting in winter and the behind-the-falls windows being frozen would disappoint you

Should You Book This Tour?

I’d book it if you’re comfortable with voucher redemption and you mainly care about the falls tunnels plus Skylon views. That’s where the experience payoff is clearest.

Skip it—or at least compare prices first—if you hate uncertainty. The most consistent complaints aren’t about the falls or the tower. They’re about the voucher system, scanning steps, and support delays when something goes wrong.

If you do book, your best move is to treat this like a self-guided bundle: get your vouchers exchanged at the right desks, download the audio using the QR code ahead of time, and build in a little slack around your Journey Behind the Falls entry time.

FAQ

Where do I redeem the Journey Behind the Falls voucher?

You redeem the Journey Behind the Falls e-voucher at the Table Rock Welcome Centre (6650 Niagara River Pkwy). Staff will exchange your VoxCity voucher for the Journey Behind the Falls ticket.

Where do I redeem the Skylon Tower voucher?

You redeem the Skylon Tower e-voucher at the Skylon Tower entrance desk. Show your VoxCity voucher when you arrive and staff exchange it for your ticket.

Do I need a live guide for this experience?

No. The package does not include a live guide. You’ll visit attractions on your own pace, and the Tesla part is provided as a self-guided audio experience through your phone.

How do I get the Nikola Tesla audio tour?

Download it on your mobile phone before you travel by scanning the QR code on your voucher. The tour is provided by VoxCity through a sightseeing mobile app.

Is there a poncho included?

Yes. A rain poncho is included for Journey Behind the Falls.

Can I cancel for a full refund?

Yes. You can cancel up to 24 hours in advance for a full refund, based on the experience’s local start time.